IF YOUR ITEM IS A GIFT, PLEASE PUT A NOTE AT CHECKOUT AND WE WILL REMOVE ALL PRICES. EVERYTHING COMES ALREADY GIFT WRAPPED IN TISSUE PAPER.
No matter where you are in the world we can get your Humphries and Begg garment to you. We post worldwide.
We tend to send parcels out on Tuesday and Thursday at the moment.
If your delivery is urgent please email us email@example.com and we will try our best to get it in the post ASAP.
We use a variety of shipping services to ensure your H&B wares get to you safely without costing you more than necessary.
Please read below for a guide to our shipping prices. This is a guide only and can sometimes change.
|2 - 7kg
|7 - 10 kg
|Medium - Large Rug
||£12 - £36
||£20 - £70
||£35 - £135
£35 - £135
Returns and Exchanges
If you are not completely satisfied with your purchase please get in touch.
We are happy to refund or replace items that are the wrong size within 14 days of purchase.
Please cover the postage cost back to us and keep any proof of posting, we don't want to be responsible for any lost items.
If your item has arrived faulty we apologise this wasn't spotted and we will refund your postage as well as your order.
Every parcel comes with a returns slip.
TRY ON SERVICE
If you want to try multiple items knowing you’ll return some please email us first as we do offer a try on service.
Please email firstname.lastname@example.org for more details.
No Returns on Rugs
Unfortunately we are unable to accept returns on rugs. If you need help deciding on wether it is right for your space. We are happy to send you more information, videos and more close ups. Or please visit our Stroud shop.
Email - email@example.com
Please include your returns slip with with your name, order number and reason. Thank you!
EU, America and Canada, Australia and the rest of the world
Unfortunately we cannot accept exchanges from outside the UK.
We will refund your order and then if you can put it through again.
We already cover a percentage of postage for overseas deliveries and sadly the budget doesn't cover multiple journeys!
Please cover the postage cost and keep any proof of posting, we don't want to be responsible for any lost items.
If returning an item from outside the UK please clearly state 'BRITISH RETURN PARCEL'
Stating zero commercial value, so we won't get charged duties on the way back to us.
We care deeply about the environment and aim to use as much recyclable packaging where possible.
Please state a safe / dry place to leave your precious new item if you are not going to be in as our cardboard packaging won’t withstand too much soggy action.
State this in 'notes' when you checkout.
We try our best with the cushions and soft furnishings to reuse other packaging to prevent any water getting in.
If ordering homeware please include a contact number for the courier.
Thank you for ordering with us!
Robbie and Alice x